These terms apply to your use of ceygate.lk, our free online tools and our business apps (SmartPOS, SmartBill, SmartCash, SmartPay, SmartCRM, SmartSocial and the other Smart apps — together, the “Services”), provided by Ceygate Solutions (“Ceygate”, “we”, “us”). By creating an account or using the Services you agree to these terms. If you use the Services for a business, you confirm you are allowed to accept them on its behalf.
1. Your account
- Give accurate details and keep your password (or the Google account you sign in with) secure. You are responsible for activity under your account.
- You may create staff logins for your employees. You are responsible for who you give access to and for what they do in your account.
- Tell us straight away at info@ceygate.lk if you think your account has been misused.
2. Free trials and paid plans
Each app starts with a free trial (currently 3 months, no card required). To keep using an app after its trial, you need an active paid plan at the price shown to you at the time. Fees are not refundable except where required by law or stated otherwise in writing. If a plan is not paid, access to that app may be paused; your data is kept for a reasonable period so you can resume or export it.
3. Your data
You own the business data you put into the Services. You give us permission to store, process and back it up only as needed to provide the Services to you, as described in our Privacy Policy. You are responsible for having the right to enter any personal data about your own customers and staff, and for using it lawfully.
4. Acceptable use
You must not:
- use the Services for anything unlawful, fraudulent or harmful, or to send spam;
- try to access other customers’ accounts or data, or probe, scan or overload our systems (the website audit and scanner tools may only be used on sites you own or are allowed to test);
- copy, resell or reverse-engineer the Services, except where the law allows it;
- upload malware or content that infringes someone else’s rights.
We may suspend or close accounts that break these rules, with notice where reasonable.
5. Free tools, calculators and AI
Our calculators, generators and guides (for example tax, EPF/ETF, gratuity, loan and payroll tools) give general guidance only. They are not tax, legal or financial advice — check important figures with a qualified professional. Text written with “Write with AI” is a draft: review it before you publish it, as you are responsible for what you post.
6. Availability and changes
We work to keep the Services available and your data safe, but we cannot promise they will be uninterrupted or error-free. We may improve, change or retire features; if we retire an app you pay for, we will give reasonable notice and help you export your data.
7. Liability
The Services are provided “as is”. To the extent the law allows, Ceygate is not liable for indirect or consequential losses (such as lost profits or lost data), and our total liability for any claim is limited to the amount you paid us for the Services in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.
8. Ending your use
You can stop using the Services at any time and ask us to close your account by emailing info@ceygate.lk. Sections 3, 7 and 9 continue to apply after your account is closed.
9. Governing law
These terms are governed by the laws of Sri Lanka, and the courts of Sri Lanka have jurisdiction over any dispute.
10. Changes to these terms
We may update these terms. We will change the date at the top and, for significant changes, notify account holders by email or in the apps. Continuing to use the Services after a change means you accept the updated terms.
11. Contact
Ceygate Solutions, Colombo, Sri Lanka — info@ceygate.lk.